You can return merchandise from your original order 30 days after the purchase date for FREE. *Excludes International Orders and items marked CLEARANCE Sale. Please refer to Returns & Exchange Policy.
We sell out of styles quickly, so if you are looking to exchange an item and don't want to miss out, we recommend returning your items for a refund (for FREE) and then purchasing what you are looking for right away. We will process your refund within 3-5 days from the arrival of your return at our warehouse.
When will my order ship?
We ship from several locations including our Pennsylvania Headquarters on average 3-5 business days (except weekends & holidays) depending on product availability.
Do you ship internationally?
We sure do. Shipping is FREE for orders over $150 USD ($100 USD Canada). Please note that international orders take significantly longer for delivery and may be subject to import/value-added taxes that are beyond our control.
How do I contact someone?
Customer service hours are Monday - Sunday: 24/7. WE NEVER CLOSE, not even on holidays! Please allow up to 1-4 hours for someone to get back to you. We can be reached via ANY social channel or Customer Service ByText: 215.798.0082 | e-mail: firstname.lastname@example.org
What sizes does HMM create?
Our items fit true to size and consistent with most other clothing brands. Please see our size chart and be sure to read the product description, we will tell you when you need to size up/down.
Why are some of your products FREE?
Some products are ABSOLUTELY FREE, while other products are only FREE when you purchase the minimum order amount, before tax, shipping cost, and any applicable discounts. It’s our way of showing appreciation to our patrons. Please be sure to read the product description for details.